Book a remote help session and we'll connect to your computer securely, with you watching, to set up or fix your smart home, Wi-Fi, TV and streaming, or everyday tech. No trip, no waiting for an appointment window.
We never call you unannounced or connect without a session you booked.
If it runs on an app or a computer, we can usually help remotely. Not sure? Book the 30-minute session and we'll tell you honestly what we can and can't fix.
Alexa, Google Home, Apple Home or Home Assistant. Devices that won't connect, routines that don't run, and apps that won't talk to each other.
Mesh setup, your provider's router settings, guest networks, slow or dropping connections, and a plan for dead zones.
App setup, alerts that fire too often (or never), sharing access with family, and storage settings.
Streaming devices, apps and accounts, and the settings that make everything play nicely together.
Printers that won't print, email setup, a slow computer, new phone or tablet setup, and password manager basics.
A one-on-one plan for your home before you spend money, with no affiliate links.
A computer with internet access, and the device or app you need help with nearby. If the problem is on a phone, we can usually guide you through it on a call while you follow along.
30 minutes is right for one device, one app or one question. Book 60 minutes for a new hub, several devices, or a full Wi-Fi tune-up.
Some jobs, like mounting, wiring or new cable runs, need hands on site. We'll tell you during the session. In Maryland and DC, we can do it in person: see Wi-Fi, TV mounting and cameras.
Remote sessions are available anywhere in the US. In-person installs are in Maryland and Washington, DC.
Pick a session, and we'll email you to schedule.
Prefer to do it yourself? See our step-by-step guides.